FAQ's Page

1. What products do you offer?

We offer a wide range of high-quality beauty products including skincare, makeup, haircare, and more — all carefully selected to enhance your natural beauty.

---

2. Do you offer Cash on Delivery (COD)?

Yes! We offer Cash on Delivery all over Pakistan for your convenience.

---

3. How long does delivery take?

Orders are usually delivered within 3 to 7 working days, depending on your location.

---

4. Can I return a product?

Absolutely! You can return a product within 7 days if it's:

• Wrong item received

• Incomplete or missing items

• Damaged during shipping

📦 Note: The item must be unused and in its original packaging.

---

5. How do I initiate a return or exchange?

Just message us on [your store’s contact method or WhatsApp] with your order number and issue. We’ll guide you through the process.

---

6. What if I receive a damaged product?

We’re really sorry! Please share photos of the product and packaging within 24 hours of delivery so we can resolve it quickly for you.

---

7. Is it safe to use your beauty products?

Yes, all our products are 100% original and sourced from trusted suppliers. We do not deal in replicas or expired items.

---

8. How can I contact you?

You can reach us through:

• WhatsApp: 0319 5862056

• Phone: 0319 5862056

• Email: info@lushnluxe.shop